Donor Support
Find answers to common questions about donations, tax deductibility, receipts, recurring giving, refunds, payment security, and more.
We sincerely appreciate your support of Oston Charity Foundation. Your generosity helps us provide meaningful assistance to families in need. Below you'll find answers to the most common donor questions.
Tax Deductibility & Receipts
Recurring Donations
Refunds & Chargebacks
How Donations Are Used
Payment & Security
General Questions
Manage Your Donation
After completing your donation, you receive a confirmation email from Stripe containing a secure link to manage your subscription.
Through this portal you can:
- Cancel your recurring donation
- Update your payment method
- Change your donation amount
If you cannot locate your confirmation email, please contact us and we will assist you.
Contact Donor Support
If you have questions about your donation, subscription, tax receipt, or need assistance with anything related to your contribution, our team is here to help.
Email: help@oston.org
Response time: within 24–48 business hours.
Thank You for Your Generosity
Every contribution strengthens our ability to serve the Tajik community in the United States.